OUTCOMES & EVALUATION

As a newly established charity, Queensland Lifelong Academy is building its evidence base from the beginning. We define intended outcomes, record program delivery and use participant feedback to understand what is working and where improvement is needed.
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MEASURING WHAT MATTERS

OUTCOMES WE AIM TO SUPPORT

Our programs are designed to support practical improvements in independence, connection and participation for older Queenslanders and diverse communities.
Older person learning practical digital skills

CONFIDENCE & INDEPENDENCE

Participants build practical knowledge, skills and confidence to manage everyday tasks more independently, make informed choices and seek appropriate support when needed.

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CONNECTION & BELONGING

Participants build supportive relationships, reduce social isolation and develop a stronger sense of belonging through regular learning, creative and community activities.

Community information session

ACCESS & PARTICIPATION

Participants gain confidence accessing information, services and learning opportunities, enabling them to make informed choices and participate more fully in community life.

HOW WE MEASURE PROGRESS

We use proportionate, participant-friendly methods suited to each program, its intended outcomes and any funding requirements.

ATTENDANCE & PARTICIPATION

We record attendance, session completion, delivery locations and participation patterns for each program.

PARTICIPANT FEEDBACK

Participants can provide simple verbal, visual or written feedback, with assistance available when required.

OUTCOME CHECKS

Selected programs use simple before-and-after questions aligned with their intended outcomes.

FUNDING & REPORTING

Program delivery, expenditure and agreed outcomes are documented for internal review and funder reporting.

FROM DELIVERY TO EVIDENCE

Evaluation is built into program delivery so that the information we collect is useful, proportionate and connected to continuous improvement.
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RECORD

We record what was delivered, who participated and whether planned activities were completed.

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REVIEW

We review participation, feedback and outcome information to identify strengths, barriers and areas for improvement.

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IMPROVE

We apply findings to future program design and provide clear reporting to funding and delivery partners.

Lifelong

A registered charity advancing lifelong learning, digital inclusion and social connection for older Queenslanders, particularly those from culturally and linguistically diverse communities.
Queensland Lifelong Academy acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.
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